Privacy Policy

The Fogel Agency is a real estate brokerage operating in Cranbrook, BC. Teri Hanbury is a licensed REALTOR® with The Fogel Agency, licensed by the BC Financial Services Authority (BCFSA). Our office is located at 202-135 10th Ave S, Cranbrook, BC.

We are committed to protecting your privacy in accordance with the Personal Information Protection Act (PIPA, BC) and the Personal Information Protection and Electronic Documents Act (PIPEDA, federal).

We collect only the personal information necessary to provide real estate services. This may include:

• Your name, phone number, and email address (when you contact us)
• Your property preferences and requirements
• Government-issued identification (required by federal AML regulations for real estate transactions)
• Financial information relevant to your real estate transaction (as required by law)

We do not collect sensitive personal information beyond what is legally required.

Your information is used only to:

• Respond to your inquiries and provide real estate services
• Fulfill our legal obligations under the Real Estate Services Act (BC), FINTRAC, and other applicable legislation
• Send you relevant property information you have requested

We do not sell, rent, or trade your personal information to third parties.

Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, The Fogel Agency is required to verify the identity of clients involved in real estate transactions and to report certain transactions to FINTRAC (Financial Transactions and Reports Analysis Centre of Canada). This is a legal requirement for all Canadian real estate brokerages.

Under the Land Owner Transparency Act (BC), certain information about property ownership may be required to be reported to the Land Owner Transparency Registry. We do not store or publicly display sensitive LOTR information. All LOTR obligations are handled in compliance with BC law.

Under PIPA (BC) and PIPEDA, you have the right to:

• Know what personal information we hold about you
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent for non-essential uses of your information
• File a complaint with the Office of the Information and Privacy Commissioner for BC (OIPC)

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Information is stored securely and accessed only by authorized personnel.

This website uses privacy-respecting analytics to understand how visitors use the site. No personally identifiable information is collected through analytics. No third-party advertising trackers are used.

If you have questions about this privacy policy or how we handle your information, please contact: